Privacy Policy

1. Who We Are

Marian Crest Maritime Management ("we", "us", or "our") operates the website at https://mariancrestmaritime.com and the Marian Crest maritime HR platform (collectively, the "Platform"). We are committed to protecting the personal data of ship owners, fleet operators, manning agents, port authorities, seafarers, and all other users of our Platform.

For any privacy-related queries, contact us at: [email protected]

2. Data We Collect

We collect the following categories of personal data:

• Identity data: Full name, date of birth, nationality, passport number, seafarer identity document (SID) number.
• Contact data: Email address, phone number, postal address, WhatsApp number.
• Professional data: Rank, certificates (STCW, MLC 2006, medical, endorsements), sea service records, discharge book entries, vessel history.
• Company data: Company name, fleet size, vessel types, crew requirement details, contact person details.
• Technical data: IP address, browser type and version, device identifiers, pages visited, time spent on pages, referral source.
• Communications data: Messages sent through our enquiry forms, chatbot interactions, and email correspondence.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and operate the Marian Crest maritime HR platform and its services.
• To process seafarer enquiries, job applications, and company crew requirements.
• To manage crew documentation, certification tracking, onboarding, and off-boarding workflows.
• To send service-related notifications, expiry alerts, and operational communications.
• To respond to your enquiries submitted through our contact forms or chatbot.
• To improve our Platform through analytics and usage data.
• To comply with applicable maritime regulations including STCW, MLC 2006, and ISM Code requirements.
• To detect, prevent, and address fraud, security incidents, or technical issues.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Processing necessary to deliver our services to you or your organisation.
• Legitimate interests: Operating and improving our Platform, fraud prevention, and security.
• Legal obligation: Compliance with maritime regulations and applicable law.
• Consent: Where you have given explicit consent, such as for marketing communications or optional analytics cookies.

5. Data Sharing

We do not sell your personal data. We may share it with:

• Ship owners and operators: Where you are a seafarer applying for a position or being managed under a fleet.
• Manning agents: For recruitment and placement purposes where applicable.
• Port authorities: For crew verification and port state control compliance.
• Service providers: Trusted third-party vendors who assist us in operating the Platform (cloud hosting, email delivery, analytics), bound by data processing agreements.
• Regulatory authorities: Where required by law, court order, or maritime regulatory obligation.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. Seafarer professional records (certificates, sea service history) are retained for the duration of the employment relationship and for a minimum of five (5) years thereafter, in line with MLC 2006 requirements. Technical and analytics data is retained for up to twenty-four (24) months.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data (subject to legal retention obligations).
• Object to or restrict certain processing activities.
• Request portability of your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within thirty (30) days.

8. Cookies

We use cookies and similar tracking technologies to operate the Platform and understand how it is used. Essential cookies are required for the Platform to function. Analytics and preference cookies are only set after you provide consent via our cookie banner. For full details, please read our Cookie Policy.

9. International Transfers

Given the global nature of the maritime industry, your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms recognised under applicable data protection law.

10. Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (TLS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, where the changes are material, notify you by email or a prominent notice on the Platform. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: